by Joel Kristenson24. February 2020 16:55Today's tip: you can easily summarize the different columns in your database by clicking on the column header and selecting 'Summarize'. See the two images below for a how-to.
Step 1

Step 2

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by Joel Kristenson18. February 2020 09:18When working on an email it's useful to make sure your spelling is correct before hitting send (especially for large email campaigns that you're sending from your database). To enable a spell checker you can follow these steps:
Step 1

Step 2

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by Joel Kristenson4. February 2020 13:37Have you cleaned up your duplicate records in a while? If not, it's a good thing to do on a regular basis, especially if you have a lot of new data being added to your database. Here's how:
Articles: https://trailblz.com/kb/?action=search&qq=dupe&cat=0&con=0
Video: https://www.youtube.com/watch?v=6Yue7DjNA_8
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by Joel Kristenson27. January 2020 08:37A new version of Trail Blazer is available for download: https://www.trailblz.com/software/
You'll need your Database Name the first time you login. Please contact your database admin or tech support if you need yours.
Note: This is a special download, the first time, going from Version 6 to Version 7 because of some security changes requires a new download.
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by Joel Kristenson16. January 2020 12:02Today's tip: learn how to utilize a pre-build dashboard "metric" to track your donor retention rates. This video shows how: https://www.youtube.com/watch?v=DhECm2BpyF8

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by Kevin15. January 2020 09:30Important: We'll be rebooting our RDP server at 11:59 PM CT tonight. This reboot should take about 15-30 minutes. This will affect users running Trail Blazer on a Mac or through a remote desktop connection on a PC.
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by Joel Kristenson13. January 2020 09:24Trail Blazer turned 18 years old over the weekend. We've come a long way since the company's inception back in 2002, and we're looking forward to what's to come!
You can read a brief history here: https://www.trailblz.com/About

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by Joel Kristenson10. January 2020 09:27Important: We'll be rebooting our RDP server at 5:00 PM CT today. This reboot should take about 10-15 minutes. This will affect users running Trail Blazer on a Mac or through a remote desktop connection on a PC.
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by Joel Kristenson8. January 2020 11:44It's that time of year where organizations that run on a calendar year will need to update their default cycle in their database, here's how: https://trailblz.com/kb/?action=view&kb=1358&cat=0&qq=cycle
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by Joel Kristenson6. January 2020 08:57Happy New Year everyone!
To kick off the new decade, we want to make sure that your entire team is setup for success with your Trail Blazer account. One way to ensure this is to verify that all of your new hires, volunteers, etc., have been setup with their own unique login account, and that they've attended our free introduction training class (offered twice a week).
Setup a New User: https://trailblz.com/kb/?action=view&kb=67&cat=0&qq=user
Signup for Free Introduction Training: https://www.trailblz.com/LearningResources/Events
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by Joel Kristenson30. December 2019 10:45Happy New Year everyone. Thank you for a fantastic year! We look forward to even better things to come in 2020.
Note: Our office hours will be limited this week. We'll be closed Tuesday afternoon (12/31) and all day Wednesday (1/1).

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by Joel Kristenson23. December 2019 10:07Notice of holiday hours this week: our office will be closed tomorrow afternoon (12/24) and all day Wednesday (12/25). We'll resume regular business hours on Thursday.
Wishing you all a wonderful holiday season!

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by Joel Kristenson16. December 2019 09:21Have you configured your donation auto-responder so that your donors get a custom email acknowledgement when they donate through your website? If not, learn how to do that here:
Article: https://trailblz.com/kb/?action=view&kb=329&cat=0&qq=responder
Video: https://www.youtube.com/watch?v=XQhVau54b48

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by Joel Kristenson12. December 2019 08:29Did you know that the owner of Trail Blazer is an avid table tennis player? Jim and his wonderful wife are also highly skilled ballroom dancers. Here's a video by Blue Cross and Blue Shield of MN that features them (Better With Age) https://www.youtube.com/watch?v=Cnc-uwRD-J8
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by Joel Kristenson2. December 2019 10:24It's that time of year for our nonprofit clients to begin preparing for year-end tax statements. These resources should help to get you from a to b, but as always, please lean on our support team if you need a hand.
Article No1: https://trailblz.com/kb/?action=view&kb=246&cat=0&qq=year
Article No2: https://trailblz.com/kb/?action=view&kb=313&cat=0&qq=year
Video: https://www.youtube.com/watch?v=MUVSUTciwaU

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by Joel Kristenson25. November 2019 16:492c3198fc-2c9d-4bbb-baea-75abce3b4757|0|.0|96d5b379-7e1d-4dac-a6ba-1e50db561b04
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by Joel Kristenson12. November 2019 15:042f31332e-60eb-4026-b51a-73a99680b2fa|0|.0|96d5b379-7e1d-4dac-a6ba-1e50db561b04
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by Joel Kristenson7. November 2019 11:39Thanking supporters (whether that's donors, voters, volunteers, or anyone else) is absolutely critical to an organization's mission.
We have a variety of tools built into your Trail Blazer database that make this process streamlined. You can learn more by watching the video and reading the article below.
Video: https://www.youtube.com/watch?v=lj36El_dj00
Article: https://trailblz.com/kb/?action=view&kb=1379&cat=0&qq=thank

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by Joel Kristenson5. November 2019 08:26Good luck to everyone that has an election today!
We have a variety of tools and tips that will help you track votes and GOTV efforts. Learn more here: https://trailblz.com/kb/?action=search&qq=poll&cat=0&con=0

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by Joel Kristenson30. October 2019 14:50Read this article to learn about our company's roots, as well as a brief bio on our team members: https://www.trailblz.com/expert-articles/post/who-we-are-trail-blazer
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by Joel Kristenson22. October 2019 14:36Learn the ins-and-outs of attaching PDF documents to your mass email campaigns: https://trailblz.com/kb/?action=search&qq=pdf&cat=0&con=0

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by Joel Kristenson17. October 2019 12:13It's national "Get To Know Your Customers Day" (yep, that's a real thing..), and we want to hear from you!
We hear from a lot of our customers on a regular basis as you dig into different parts of the Trail Blazer program. Please make sure to reach out if there's something you need a hand with (or if there's something you wish we had in our desktop app or mobile apps)!
Support Phone: 1-866-909-8700 (9-5 M-F)
Support Email: support@trailblz.com

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by Joel Kristenson14. October 2019 09:42About a year or two ago we had a request from a customer to be able to add a primary contact person on an organization/company record. This video shows how you can do that: https://www.youtube.com/watch?v=s7niz44LmcQ
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by Joel Kristenson9. October 2019 12:23Tracking relationships in your Trail Blazer database has many uses. Learn how to link records together, and how to create your own custom relationship types: https://trailblz.com/kb/?action=view&kb=343&cat=0&qq=relationship

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by Joel Kristenson4. October 2019 13:07Dear valued customers. Please give us a like and a follow on our social media accounts. This way you'll stay in the know while you're on the go.
Facebook: https://www.facebook.com/TrailBlazerCampaignServices/
Twitter: https://twitter.com/TrailBlazerSoft

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