Closed on Labor Day (Monday 9/6)

by Joel Kristenson3. September 2021 13:59

Our office will be closed on Labor Day (9/6).


New Mailing Address

by Joel Kristenson25. August 2021 14:30

We have a new mailing address: 5832 Lincoln Dr, Suite 149, Edina, MN 55436


New Feature Release! Integration with DonorSearch

by Joel Kristenson16. August 2021 11:28

We are excited to announce our newest feature: integration with DonorSearch.

DonorSearch is a valuable tool that allows you to perform wealth analysis on your donors and prospects.  You can learn more here:

Here's an example of how a "synced" profile could look on the Trail Blazer IQ web app:

If you already have an active DonorSearch account, you can begin using this today.  If not, you can explore our price options on our Additional Services page:

Here are the instructions for linking your two accounts


User Management Tips

by Joel Kristenson21. July 2021 10:11

Today's tip has to do with managing who has access to your database.  Each account comes with unlimited user access.  If you need to create new users, this article walks through the steps:

If you need to revoke a user's access, this article shows how:

All new users should attend our free orientation training:

And review our Getting Started video playlist:

Last but not least, these links can be shared with your team for logging in on a PC, Mac, Android device, iOS device, and our new Trail Blazer IQ web app:
- PC Download:
- Mac Access:
- Trail Blazer IQ web app:
- iOS Device:
- Android Device:

As always, please lean on our support team if you need a hand: 1-866-909-8700 &


We're Back Online

by Joel Kristenson15. July 2021 14:35

As many of you know, we experienced a variety of server issues this week.  This affected a multitude of features such as mass email, Trail Blazer IQ (web app), mobile canvassing, and more.  We believe that we have discovered the root of the problem.  At this point all systems are go.  If you we received an error when inserting an email template into a mass email campaign, you may need to restart TB for the issue to resolve.

Please accept our apologies for any inconvenience this has caused.


Pivot / Summary Reports

by Joel Kristenson6. July 2021 09:33

Today's video tip: learn how to build pivot / summary reports.  Watch now:


Office Closure for July 4th

by Joel Kristenson29. June 2021 08:16

In celebration of Independence Day, our office will be closed next Monday (July 5th).


Adding Attributes (Checkboxes) to your Donation Form

by Joel Kristenson24. June 2021 09:02

Learn how to add checkboxes to your integrated donation form:

This can be useful for asking questions as people donate, such as:
- Do you want to volunteer?
- How did you hear about us?
- What programs are you interested in?

Here's an example form that demonstrates how this works:


Pro Tip: Cleaning Up Your Attribute Tree

by Joel Kristenson10. June 2021 11:49

Today's pro tip: getting your attribute tree in order.

Attributes are a foundational piece of the Trail Blazer CRM.  It's pretty easy that if they go unchecked for a long time, or there is staff turnover, that they can become unwieldy and less useful.  We suggest that your team gets together to review which attributes are being used, which can be removed or merged, and which news ones may need to be added.  This will make your workflow much smoother and affective when categorizing your constituent records.

How to Create Attribute Folders and Attribute Items (article):
Adding New Attributes (video):
How to Merge Attributes (article):
Deleting Attributes (video):


Upcoming Changes: Desktop Release and Trail Blazer IQ Update

by Joel Kristenson1. June 2021 09:55

We hope that everyone had a good Memorial Day weekend.  Now that we are back at our desks, here are some updates to be aware of that are on the near horizon:

  • A new version of the desktop application is on it's way!  Our developers have been hard at work over the last 12 months, and this new version will have many bug fixes and feature improvements.  Note: updating to this version will require that the current version of Trail Blazer be removed from your computer(s) and then you will need to install the new release.  We will send out a mass email notification when it's time to do this, and our support team will be ready to assist your users if need be.  Moving forward, you shouldn't need to go through these steps with future releases of our desktop application.

  • The next iteration of our web app (Trail Blazer IQ) is also getting close for release.  This version of Trail Blazer is still in its infancy, but our team is hard at work developing new features for this piece of our ecosystem.  One of the primary features in the next release will be an integration with DonorSearch.  This will allow you to perform wealth screening on donors and prospects.  This integration requires a subscription with DonorSearch (our pricing options are listed on our Additional Services page:



Memorial Day Weekend - Office Closure

by Joel Kristenson28. May 2021 14:36

Our office will be closed Monday (5/31) for Memorial Day.  Have a good weekend!


Notice of Security Updates to iFrame Forms - Check your Domains

by Joel Kristenson21. May 2021 09:16

Our engineers put out a security update for our integrated iFrames.  This update requires that we add your domain into the web configuration section of your database in order for the forms to render properly.  You shouldn't need to take any action as we've already made the updates for you, but it's worth checking your website(s) where you have any of our iFrame forms listed (donations, event directory, email signups, etc.).  If you notice that one isn't showing correctly, please email the link to our support team.


The "Art of Merging"

by Joel Kristenson12. May 2021 08:28

Learn how to merge duplicate contact records with drag-and-drop:


Reporting 101

by Joel Kristenson5. May 2021 09:29

Learn the ins-and-outs of reporting with this video playlist:


New Video Alert 📣

by Joel Kristenson6. April 2021 12:03

Learn how to identify all contacts in your database who have 'never' donated:
Watch Now:


Adding Attributes (Questions) to your Donation Form

by Joel Kristenson26. March 2021 12:34

Happy Friday everyone!

For today's tip we are talking about how to add attributes (questions) to your Trail Blazer donation form.  This can be very useful for asking any number of questions from your donors, such as:

- How did you hear about us
- What would you like to volunteer for
- What type of email correspondence do you wish to receive
- What program(s) are you interested in

It's pretty easy to set this up and modify it over time.  First, you'll create the attribute folder (question) and the attribute items (answers).  This article shows how.  Once the attribute folders are create, you'll need to right-click each one > select Properties > check the box for Display on Website.

You'll then go to System Manager > Settings > Website Configuration > Donations.  In the lower-right of the Donations tab you can select which attributes to display, ex:

You'll then click the blue link at the top to refresh your website settings.  Here's an example of the finished form:

As always, please don't hesitate to give us a call if you need a hand setting this up: 1-866-909-8700


Access you Search Favorites on Trail Blazer Basecamp

by Joel Kristenson16. March 2021 15:49

Today's Pro Tip: accessing your 'saved search queries' on the Trail Blazer Basecamp app.

First: save a search favorite in your database.

Second: download our free app on your iPhone and Android devices.

Third: log in and access the 'favorites' section on your phone or tablet (example below).


New Help Video: Geocoding Address Data for Mapping

by Joel Kristenson2. March 2021 10:16

Check out our new help video on how to geocode your address data in order to plot houses on a map 📍:


New Help Video: Configuring Email Notifications

by Joel Kristenson23. February 2021 11:29

Check out our latest help video to learn how to configure email notifications for online web occurrences:


Today's Tip: What To Do Before Householding

by Joel Kristenson10. February 2021 12:09

Householding your data is a very important piece in maintaining the relationships in your database.  There are a few steps involved to complete this process.  The video below walks through the preliminary steps to get your data in order, prior to running the household utility.  Watch now.


Building & Saving Formats

by Joel Kristenson25. January 2021 12:19

Learning how to built and save Formats in your database is a critical tool for reporting purposes. This article walks through the steps:


New Help Video: Set Date Range for Mail Merge Fields

by Joel Kristenson19. January 2021 08:15

Learn how to set the "date range" for merge fields


Updating Your Default Cycle / Calendar Year

by Joel Kristenson8. January 2021 15:25

It's that time of the year again where many organizations need to update the default cycle / calendar year in their database.  Here's how:


Kicking Off The New Year

by Joel Kristenson4. January 2021 14:24

Happy 2021!  You'll soon be receiving an email from us with a checklist of items that you may want to dig into for the coming year.  Here is the list if you would like to get a head start.

- all users have attended the free into training (register here)
- everyone has access to Trail Blazer on all devices (Mac, PC, tablets, and smart phones) (download center)
- integrate the Trail Blazer donation form directly with your website
- build an email template and send a mass email
- build a custom dashboard
- sell tickets and products with the event system
- schedule follow up training in any topic (free!)


Holiday Hours - Christmas & New Years

by Joel Kristenson21. December 2020 10:11

Our hours of operation for this week and next:
- closed Christmas Eve (afternoon)
- closed Christmas Day
- closed New Year's Eve (afternoon)
- closed New Year's Day

Wishing everyone a safe, happy, and healthy holiday season.


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