Click Here to view this article as a PDF.
Author: Kristenson, Joel
Last Updated: 2017-11-02
This article walks through the steps to setup a new database user and how to provide them with security access. To create a new user you must be a database administrator with full admin rights.
Tip: Read this article to learn how to install Trail Blazer on a PC. Read this article to learn how to log into your database on a Mac. You’ll also want to get any new users up to speed by watching our Getting Started video playlist and taking the free intro training class.
Navigate to the Contacts (Voters/Donors) list under the Application Menu.
Check if the user you want to add is already in your database by running a search query by their name. *If they are, you’ll click on their name to open their contact record.
*if they aren’t you’ll need to add them by clicking the [+ New] button at the top. In this example the person I was setting up was ‘not’ in the database so I added them as a new contact record.
Enter whatever information you have for the new user e.g. name, address, contact info, etc.
Navigate to the Admin tab > Logon sub-tab.
Check the box for Allow Windows-based Access, create a User ID & Password, and then click [Save]. It’s important to keep the record open for the next steps which is providing them security access to different areas of the application.
Navigate to the Admin > Attributes tab (directly to the right of the Logon sub-tab).
Expand all the different folders under the Notification by Email branch and the Security branch.
Check all boxes that apply for the security level(s) you want to provide your new database user along with the email notifications you want them to receive for online occurrences. My example is below where I created a user with access to just about every feature except for the admin rights (Security Management).
Click [Save and Close] in the bottom-right of the screen when you’re finished.
You can search for all database users with access by navigating to the Admin > Logon tab, check the box for Allow Windows-based access and click [Search]. In my example there were two.
Tip: Test logging into your database with the user’s credentials to make sure they are setup correctly with appropriate access to the different tools they will need, but not more access than is necessary. My example is shown in the two screenshots below.
Img 1 of 2 – Log into the Database with the New User’s Credentials
Img 2 of 2 – Verify the Application Menu for Appropriate Security Levels
Once you’re satisfied with the setup you can distribute the credentials to the user, links to download on a PC or Mac, and the link to the *required intro training class. You’ll also need to provide them your Database Name which you can find by clicking the [Setup] button on the login screen.
The related resources below link to a variety of other articles and videos related to this topic.
Article: How to Download & Install Trail Blazer on a PC, and How to Uninstall-Reinstall the Application if it Doesn’t Launch Correctly after a Recent Deployment
Article: Configure Microsoft Remote Desktop – For Mac Users (Logging into Trail Blazer on your Mac)
Article: Filter Database Access for Different Users by things like Address, a Saved Search Query, and a Specific Attribute Item
Article: How to Restrict a Database User’s View of a ‘Voter/Donor Record’ by Filtering their Login Access using the ‘Limit view of Voter’ Setting
Article: Email Notification of Web Occurrences
Video: Getting Started 101 – Orientation to the screen
Video: Getting Started 102 Beginning Queries - Political
Video: Getting Started Installing Trail Blazer
Video: Getting Started 103 – Adding a Contact Record
Video: Getting Started 102 Beginning Queries - Nonprofit
Video: Getting Started 106a – Entering Contributions (NON PROFIT ONLY)
Video: Getting Started 106b – Entering Contributions (POLITICAL ONLY)
Video: Getting Started 107 – Writing Contribution Thank You Letters
Video Playlist: Getting Started with Trail Blazer
Website: Free Intro Training (*required before accessing live support and future training)
Trail Blazer Live Support
* As a policy we require that you have taken our intro training class before calling or emailing our live support team.
Click here to view our calendar for upcoming classes and events. Feel free to sign up other members on your team for the same training.
* After registering you’ll receive a confirmation email with the instructions for how to log into the GoToMeeting session where we host our live interactive trainings.
* This service is included in your contract.