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Author: Joel Kristenson
Last Updated: 2015-07-28
Overview
This article walks through the steps to setup recurring donations with Trail Blazer and your Authorize.Net account. If you don’t yet have a merchant gateway setup this page on our site shows the companies we currently integrate with http://trailblz.com/Credit-Card-Payment-Merchant-Gateway/default.aspx?source=non-profit-manager.
Steps
Question: What does a good transaction look like?
Answer: To verify go to the ‘NEW’ Payment Gateway tab page under Contributions. Take note of the two highlighted items below:
Important: You may need to request that one of our techs looks this up for you in your database. You can contact us at 1-866-909-8700.
Go to authorize.net, click on Recurring Billing, and then click on [X Subscriptions].
Img 1 – Click Recurring Billing
Img 2 – Click on ‘Active’ Subscriptions
Click the subscription noted from Trail Blazer above.
View the details of your subscription; in this case our subscription is a “Monthly/Sustaining”.
This summarizes the steps to accomplish this task in a fairly general way, so if you have any trouble at all please don’t hesitate to contact Authorize.Net (http://www.authorize.net/support/ or 1.866.682.4131) if it’s an issue on their end, or contact our Support Team (866.909.8700) if we can be of assistance on the Trail Blazer side of things.
Related Resources
Article: List of Merchant Gateways that Trail Blazer Integrates with
Article: Configure Website
Article: Iframe tags for stylesheets
Video: Iframes
Trail Blazer Live Support
Phone: 1-866-909-8700
Email: support@trailblz.com
Facebook: https://www.facebook.com/pages/Trail-Blazer-Software/64872951180
Twitter: https://twitter.com/trailblazersoft
* As a policy we require that you have taken our intro training class before calling or emailing our live support team.
Click here to view our calendar for upcoming classes and events. Feel free to sign up other members on your team for the same training..
* After registering you’ll receive a confirmation email with the instructions for how to log into the GoToMeeting session where we host our live interactive trainings.
* This service is included in your contract.
