Click Here to view this article as a PDF.
Author: Joel Kristenson
Last Updated: 2015-04-17Overview
This article walks through the steps to mass merge duplicate contact records in your database.
This requires that you have appropriate security clearance, and that the records are identical (name/address) in order to merge.
There are some useful related resources at the bottom that cover the manual-merge process, and how to conform address records prior to running the mass merge utility for optimal success.
Tip: Open a new session of Trail Blazer before running these large procedures, if something goes awry you have a better chance of pinpointing, and rolling back the session.
Steps
Navigate to your contact (donor/voter) list, click [Search] in the upper-left, and select the load all radio button.
From the File drop-down menu at the top follow File > Utilities > Merge
(Must have required security clearance to run this process).
This will provide you a variety of options on how to run the merge. You may need to make a few passes on your list of contacts using each of these methods one-at-a-time.
This is the description on how Trail Blazer runs a merge:
In addition to the conditions employed by the merge method selected below, a merge will take place only if
- the state SOS registration number (if present in both records) matches.
- the birth date (if present in both records) matches.
You can also navigate to the Options tab and choose which contact record is considered the ‘master’ record (the one that remains) by choosing to use either the lowest or highest contact ID. (Image below)
This is the description on what these settings mean under the *Options* tab:
In a merge operation, the master record will be preserved, and the other record will be deleted after transferring information to the master. In general, the master record takes precedence over the other record when information in the two records is different.
The contact with the lowest ID is the record that has been in the database longer, while the one with the highest id is the one that has been added more recently. By default, the one with the lowest ID will be used as the master because you have worked with that record longer. In some cases, the more recent record may be more up-to-date -- in that case you would select the highest contact id option.
After selecting your preferences, click [OK].
This starts the process, if you’re working with a larger data set in the hundreds of thousands or millions, it may take a few hours to run.
Once complete it will provide you with the results.
Checkout the related resources below for how to conform/merge address records (which is very beneficial prior to running a contact merge) as well as other articles, and videos on the subject of managing your duplicate records in the database.
Related Resources
Article: Find Possible Duplicates
Article: Manually Merge of Contact Records
Article: Automatically Conform Addresses
Article: Auto-merging Duplicate Address Records
Article: Address Management
Article: Rollback
Video: How to Manage Duplicates
Trail Blazer Live Support
Phone: 1-866-909-8700
Email: support@trailblz.com
Facebook: https://www.facebook.com/pages/Trail-Blazer-Software/64872951180
Twitter: https://twitter.com/trailblazersoft
* As a policy we require that you have taken our intro training class before calling or emailing our live support team.
Click here to view our calendar for upcoming classes and events feel free to sign up other members on your team for the same training.
* After registering you’ll receive a confirmation email with the instructions for how to log into the GoToMeeting session where we host our live interactive trainings.
* This service is included in your contract.