Begin by selecting the Financial branch. Open the Disbursements branch and select the Payees link.

Select the payee for whom you'd like to enter the refund and open.

If there are multiple invoices be certain you highlight the invoice you will be refunding.

On the tool strip above the invoice list select the button for refunds.

On the refunds tab select the button for new.

Complete the panel on the right side.

The refund use 99% of the time is going to be Federal.

Save and Close.