Gmail and Yahoo! now require DMARC - What you need to know now

Most of our customers do not need to do anything because of this change.

That is the most important thing you need to know. The second most important thing to know is that you should not add a DMARC policy to your domain without coordinating with Trail Blazer.

In the coming weeks we will release some more information regarding DMARC and its associated components. If you opt to configure DMARC on your domain, we can provide some guidance. For now, we want to ensure that no one is configuring DMARC without an understanding of how that can impact your mass email campaigns.

The shortest way to explain DMARC is that it tells email servers to accept, quarantine, or reject emails from your domain when the message is sent from a server that you have not specifically authorized.

The intent is to prevent someone from spoofing your domain and summarily using it to trick the recipient into providing sensitive information because they believe they are communicating with someone that they trust.

Our default setting for sending mass emails is for us to send it on your organization’s behalf from one of our domains (tbmail2.com). Our DMARC records are configured correctly and have been for many years. If your organization or campaign uses our default settings, you do not need to change anything because we have taken care of it for you.

In short, again, you do not need to do anything if you have not implemented DMARC on your domain already.

If your organization implements DMARC without coordinating with Trail Blazer, it is highly probable that your messages will get rejected or quarantined by the receiving server. It is almost certain they will get rejected or quarantined by Gmail, Yahoo!, Microsoft, etc. Your organization must add content to your DNS records that authorizes our servers to send on your behalf when DMARC is added.

If you would like to implement DMARC for your domain please contact our Systems Administrator, Kevin Piatt by dialing our general support number (above) or via email: kpiatt@trailblz.com. There are several benefits to implementing it on your domain, but, and we cannot stress this enough, it is not required when sending emails through Trail Blazer.

Trail Blazer + Zapier



Trail Blazer now offers a number of 3rd party app integrations via Zapier.  To use this tool, log into your Trail Blazer IQ Workspace (https://trailblazeriq.com/admin/#/workspace) > click the user icon in the top-right > select Settings > select Zapier.  You can then connect your Trail Blazer account your many 3rd party apps, such as DonorBox and PayPal.

Tip: increasing the text size on log notes

If you ever need to increase the text size when reading a log note, you can do this by holding down the CTRL button on your keyboard, and using the scroll wheel on your mouse to zoom in.  The images below show an example.



Trail Blazer IQ Dashboards

Check out some of the new dashboard widgets by logging into your Trail Blazer IQ workspace.

To launch Trail Blazer IQ from within the desktop CRM you will go to Voters / Donors > File > Reporting> Launch Trail Blazer IQ (Mapping).

Office Closed July 3rd & July 4th

Our office will be closed Monday (July 3rd) and Tuesday (July 4th) for Independence Day. We will monitor emails and voicemails on Monday; please get in touch with tech support if you have an emergency.

Free Training

Do you have new team members that need to get up to speed on the day-to-day use of Trail Blazer?
Register for free orientation traininghttps://www.trailblz.com/LearningResources/Events
This introduction class covers:

  • ◉  Navigating the application
  • ◉  Running search queries and saving a search favorite
  • ◉  Building and saving customer formats (reports)
  • ◉  Adding a new contact record and a new donation
  • ◉  Creating and saving thank-you letter templates
  • ◉  Utilizing the Knowledge Base and YouTube Channel
Once completed you can request further training in any topic of your choice.