by Mark Panger19. June 2014 09:48I occasionally get a call from a customer where they tell me they are painstakingly opening each record to make a specific change.
In almost every case there are two possibilities for making this easier. One, we may already have a tool in TB to help. Two, we here on the support team have a few tools that are not in the application that we are able to execute.
Example. Yesterday a customer called and wanted all the county names updated on his address records. There were some inconsistencies. This change can be done by you: There are several columns in the database upon which you can change en masse.
Also, yesterday a customer had imported a large set of contributions with a date of 1/1/1900. Obviously incorrect. They were supposed to be 4/5/2014. We do not have a utility to bulk update the dates on contributions. I mentioned to her that I could fix that in just a minute or so. Upon her approval I did.
The lesson here is if you find yourself spending a lot of time making the same update to a large set of records, let us know. We likely have a really fast,

, less labor intensive, way of completing the task.
c220e032-9078-43c0-a250-3a67845e2dba|0|.0|96d5b379-7e1d-4dac-a6ba-1e50db561b04
Tags: