23. September 2015 07:36
When we provide credentials to our customers we assign the passwords. We intentionally create random passwords to make guessing them more difficult. Of course that also makes for a tough time remember the doggone thing. If you have security access to your database, you can change your own password. Click here to see how. If you do not have security access you can request the change from us or from someone in your organization who does have that level of access.
4. September 2015 08:54
In hunting down a problem for a customer earlier this week I found the source of the problem to be a saved search "Favorites" that had no criteria. In effect it was saying to return ALL the records in the list as it had no filters.
Yikes. I wondered how many other saved searches had that same issue. It turns out quite a few!
I have updated all my customers saved searches having this condition to include the following words:
THIS FAVORITE WAS SAVED WITH NO CRITERIA - CONSIDER DELETING